Contact

How Can We Help Today?

Owned and operated by Elevated Entertaining Spaces, LLC, we welcome every question about our fire pit tables, outdoor kitchens, and patio furniture.

We typically respond within 24 hours on business days
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Phone
888-424-0337
Monday to Friday, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 5-8 business days, with transit times of 5 to 8 business days. Free shipping on orders over $100 in the lower 48 Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status directly through the carrier's website.

What is your return policy?

We offer 30-Day Returns on eligible items. If something is not the right fit for your outdoor space, please review our Return Policy page for full details on how to start a return.

Can I exchange an item for a different style or size?

We are happy to help with exchanges within the return window. Contact us with your order number and the item you would like instead, and we will walk you through the process.

What materials are your fire pit tables made from?

Our fire pit tables feature materials selected for durability and weather resistance, designed to handle outdoor conditions season after season. Check each product listing for specific material details and dimensions.

How do I choose the right patio furniture set for my space?

Consider your deck or patio dimensions, seating needs, and overall style. Each product page includes measurements and photos to help you visualize the set in your space. Feel free to contact us for personalized guidance.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
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Fire Pit Table Questions
Outdoor Kitchen or Patio Furniture Questions
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Availability

Business Hours

Monday to Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Timely Responses

We aim to answer every email within one business day so you can plan your project with confidence.

Secure Shopping

Your personal and payment information is protected by industry-standard encryption at every step.

Free Continental Shipping

Free shipping on orders over $100 in the lower 48 Within the Continental U.S. (Excludes AK/HI), with no order minimum required.

30-Day Returns

If your purchase is not the perfect match for your outdoor space, our return policy has you covered.